If you have encountered an issue whilst redeeming a non-food MONOPOLY prize then please email/telephone our dedicated MONOPOLY support team at monopoly-support@mcdonalds.co.uk or on 01702 967795.

Please note the dedicated MONOPOLY team will be unable to deal with queries not relating to the redemption of a non-food MONOPOLY prize.

The Monopoly Telephone support is only available between the 4th September 2024 and 15th October 2024 between the hours of: 8am – 10pm Monday to Friday; and 11am - 4pm Saturday to Sunday.

For all other queries please use the Virtual Assistant located at the bottom of your screen.