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Points should be added to your account immediately, however in some circumstances these can take up to 48 hours to appear - please wait 48 hours before contacting us.

Points can only be earned on McDelivery® orders made through the McDonald's app. and not via any third party app.

If you’re ordering via Kiosk, Front-counter or Drive-thru, you need to generate a unique code, located in the ‘code’ section of your app and give this before you order. We cannot add points if you forget to do this.