•In the unlikely circumstance you're charged twice, please contact our customer service team who’ll be able to assist. The best way to contact us is to use the customer service link in the more menu of the McDonald's app.
•You can confirm recent orders you have paid for in your ‘Recents & Favourites’ list. You will find this in the ‘More’ tab on the McDonald's app.
•To help speed up the investigation and any refund due please provide when asked the following information. You'll find this on the receipt we email to your registered address:
-The restaurant name
-The order number
-Date and time the orders were charged
